In a large organisation, quality and efficiency are everything. Process monitoring and control allow businesses to observe and regulate each stage of a process to reduce waste and increase productivity. This is essential for identifying deviations from both the way the procedure carried out, and the desired outcome.
Once a process has been properly monitored, the next step is making the necessary adjustments to maintain optimal performance. Assigning this role to a specific individual or team can help to streamline operations and improve overall productivity.
The results might just surprise you. We’re talking reduced costs, increased customer satisfaction, and effortless regulatory compliance. Businesses that regularly monitor and control their processes will enter into a continuous improvement cycle, frequently implementing strategies to enhance performance and profitability.
By hiring an independent consultant to undertake process monitoring and control for you, you’ll gain an outside perspective on operations, receive expert advice on best practice, and access specialised knowledge and skills. JNBA consultants provide valuable insights, innovative solutions, and unbiased recommendations to help our clients achieve their goals and stay competitive in the market.
In this article, we take a look at the advantages of hiring an independent consultant to help you optimise operations and achieve long-term success.
Process monitoring and control expertise and experience
There may be a temptation to add process monitoring and control onto an existing job role within your organisation. For example, wouldn’t it be sensible for the head of each department to carry this out themselves?
The advantage of commissioning an independent consultant instead is that they bring specialised knowledge and skills that department heads are unlikely to have. This allows them to provide a unique and tailored approach to addressing specific business needs. All JNBA consultants have a wealth of experience of working in companies across different industries. This allows them to offer fresh insights and innovative solutions to help clients adapt and thrive in today's competitive market.
Another key skill of business analysts such as those provided by JNBA Consultancy is their ability to quickly assess situations, identify opportunities, and implement effective strategies. Their unbiased advice and guidance quickly makes a difference on a client’s bottom line and offers valuable insights into the most efficient way to improve performance in a rapidly changing market.
Cost-Effectiveness
With the level of expertise and experience in mind, hiring a consultant is more affordable than hiring a full-time employee with the same level of expertise. The chances are, you won’t need process monitoring and control on an ongoing basis forever - after all, the idea is to make improvements to the way things work in a timely manner. That’s why consultants are typically hired on a project basis. This can result in cost savings for the company while still benefiting from specialised knowledge and skills.
It is also worthy of note that JNBA consultants inevitably identify cost-saving opportunities within processes and offer recommendations for streamlining operations. They provide a fresh pair of eyes to identify inefficiencies that may have been overlooked by internal teams, ultimately leading to cost-savings and increased profitability for the business.
This leads to a high return on investment on a project-by-project basis. That’s why our clients tell us that by improving efficiency and productivity and leading to a more competitive edge in the market, JNBA consultants more than cover their own fees in cost-savings and increased profits.
Avoidance of bias
As alluded to above, JNBA consultants provide an unbiased evaluation of our clients’ current processes. Our recommendations suggest potential improvements based on industry best practices and benchmarks.
Our independent consultants identify areas for improvement, free from internal biases or conflicts of interest. This allows for a fresh and innovative approach to problem-solving. By leveraging their expertise, businesses can make strategic decisions to drive growth and profitability.
Data driven analysis
As you may be aware if you follow us on LinkedIn or read our blog, our optimisation recommendations are data-driven. We clearly define and map out every step before even attempting to make alterations. In looking at potential improvements, we ensure that nothing is overlooked.
A great example can be found in our goods-in case study. Timings for processing a pallet were examined and it was clear that one employee was a little slower than her colleague. However, JNBA consultants always look deeper into any anomalies.
Upon further analysis, it became apparent that the employee in question was being interrupted by Fork Lift requests. This potentially accounted for her taking longer on the process in question. Additionally, She also had complex orders to process that we were able to simplify for her using some quick changes.
Implementation Support
Following on from process monitoring and control, our consultants will assist with the implementation of their suggestions to ensure a smooth transition and minimise disruptions to daily operations. Our hands-on approach helps teams to adapt quickly and effectively, maximising the benefits of our recommendations.
We provide training and support for employees during the changes to ensure they are equipped with the necessary skills and knowledge to successfully navigate the new systems. This comprehensive approach leads to increased efficiency, productivity, and overall satisfaction among team members.
Consultants also ensure successful integration of new processes by providing ongoing support and guidance. Their expertise can also help identify any potential roadblocks or challenges that may arise during the transition, allowing for proactive problem-solving and smoother implementation.
Some clients express concerns that the improvements will regress once an independent consultant has completed the project. However, we’ve never known this to be an issue for two reasons:
The way we work fosters a culture of continuous improvement within the organisation so whilst processes do naturally change once the project has ended, these changes tend to result in further improvements.
We can provide ongoing support and guidance to ensure that recommended changes are successfully implemented and sustained for long-term success.
To find out more about how a JNBA consultant could help your organisation through the process monitoring and control method, book a FREE, no-obligation introductory consultation today.
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