IT Change Support
Are you considering upgrading your IT software or equipment? Do you feel overwhelmed by the options and the pressure to get it right?
JNBA Consultants are here to help.
Whether you're changing IT software or installing a new piece of equipment, it's important to undertake a thorough analysis beforehand. That way, you can be sure that your purchase is fit for purpose and will enhance productivity.
The difficulty is, most of us go straight to a supplier (ie. a sales person). It's their job to persuade us that their product is the best.
So, what's the solution? An independent needs analysis to establish exactly what the new software or equipment needs to do in order to effectively carry out its function and, if possible, make the whole process more efficient.
JNBA Consultants don’t work on commission, and we’re not affiliated to any brands or suppliers. We are simply there to help you choose the right product for you.
Having established the Subject Matter Experts (SME's) in the business, a highly qualified and experienced JNBA consultant will hold a series of workshops. This process allows us to properly understand the current processes that will be impacted by the change.
Once those processes are clearly defined, we start to build a picture of what you would like the change to fulfill and why. This will be carefully documented, along with the acceptance criteria.
We will also work with the subject matter experts to calculate a requirement rating. This helps to identify whether the change would prevent necessary daily activities should it not have the correct capabilities, or whether certain requirements are more of a 'nice to have'.
After a decision has been made to make the IT / Equipment change, we can help you to document how the new process will work. This will ensure you are using the new system effectively and that training can be rolled out to users easily.
Furthermore, those all important business processes will be available for future use to help you operate more efficiently and effectively.