When changing IT software, or installing a new piece of equipment, you need to ensure you undertake a thorough analysis beforehand. That way, you can be sure that it is fit for purpose and not a waste of investment.

Once we have established the Subject Matter Experts (SME's) in the business, we will hold workshops with them to understand the current processes that will be impacted by the change.
When we have identified these, we will start to build a picture of what you would like the change to fulfill and why.
These will be carefully documented and along with the acceptance criteria.
We will also work with the SME's to calculate the requirement rating. This will help to identify if the change would prevent necessary daily activities should it not have the capabilities, or if the requirements is a 'nice to have'.

After a decision has been made to make the IT / Equipment change, we can help you to document how the new process will work.
This will ensure you are using the new system effectively and that training can be rolled out to users easily. Furthermore, those all important business processes, will be available for future use and will bring many benefits to your business.